> For the complete documentation index, see [llms.txt](https://docs.enercalc.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.enercalc.com/efr-user-manual/calculation-types/working-with-beam-calculations/beam-supports13/troubleshooting-support-detect.md).

# Troubleshooting Support Detection Issues

How to resolve common beam support detection issues when supports are not suggested during calculation launch.

This section provides recommendations for resolving a number of common issues related to support detection.

1. Problem: Desired support is not automatically suggested during calculation launch.
2. Verify that the beam to be designed and the desired supporting element physically intersect with each other.

![](https://4249100372-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgHVzpA9PT0VcuNGp6j39%2Fuploads%2Fgit-blob-1507c358305c2a8cd08fb52cdc671edd475ff021%2Fclip0116.png?alt=media)

1. If the desired support is a beam, verify that it has not been modeled as a diagonal brace. Braces are not considered as support candidates.

![](https://4249100372-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgHVzpA9PT0VcuNGp6j39%2Fuploads%2Fgit-blob-5056300f995e565f407faa7c132a9a75075e2835%2Fclip0117.png?alt=media)

![](https://4249100372-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgHVzpA9PT0VcuNGp6j39%2Fuploads%2Fgit-blob-5ac78d031f0ee4661261fb7946fd8fd93dd5e64a%2Fclip0118.png?alt=media)

1. If the desired support is a beam, verify that the support’s structural usage property is not set to “Horizontal Bracing”.

![](https://4249100372-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgHVzpA9PT0VcuNGp6j39%2Fuploads%2Fgit-blob-806fa18b298e12317975baa92b5dfa3a5ab83150%2Fclip0119.png?alt=media)

![](https://4249100372-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgHVzpA9PT0VcuNGp6j39%2Fuploads%2Fgit-blob-b8643310b2de462affa6bc97f74d1d33f3514448%2Fclip0120.png?alt=media)

1. If the desired support is a wall, verify that the wall’s structural usage property is set to a mode that is capable of bearing behavior.

![](https://4249100372-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgHVzpA9PT0VcuNGp6j39%2Fuploads%2Fgit-blob-6df51ca41e47dceced3899e015919964f28df316%2Fclip0121.png?alt=media)

![](https://4249100372-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgHVzpA9PT0VcuNGp6j39%2Fuploads%2Fgit-blob-a1d652603dce12d0ceb5a81d274265c291556bc7%2Fclip0122.png?alt=media)


---

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